Accessibility statement for the ‘Find a Court or Tribunal’ service

This accessibility statement applies to content published on www.find-court-tribunal.service.gov.uk

This website is run by HM Courts and Tribunals. We want as many people as possible to be able to use this website, so we have designed it to be accessible. For example, that means you should be able to:

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

The website has been tested by the Digital Accessibility Centre (DAC) and meets the required level of accessibility for compliance with the Web Content Accessibility Guidelines v 2.1.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read or audio recording or braille:

We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (opens in a new window).

Contacting us by phone or visiting us in person

Contact information for all courts and tribunals can be found through the Find a court or tribunal service.

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our courts and tribunals have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

HM Courts and Tribunal Service is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 3 December 2020. It was last reviewed on 24 June 2022.

This website was tested at all stages of its build and subjected to Pa11y testing throughout May 2022 and a full Digital Accessibility Centre(DAC) assessment on 14 June 2022.

This is an excerpt from the DAC report explaining their methodology:

Testing procedure:

“The service is tested by a team of experienced auditors and analysts, many of whom are disabled individuals and users of adaptive technology. The combination of subjective pan-disability user feedback and comprehensive technical auditing allows us to measure how the service performs technically and practically, thereby offering an essential added dimension to our test results that other methods of testing cannot provide.”

User testing:

“Manual accessibility checking was conducted by a team of disabled individuals, using a range of adaptive technologies (hardware and software designed to facilitate the use of computers by people with disabilities).”

Technical auditing:

“Technical auditing involves the experienced application of a number of technical auditing and standards compliance assessment tools. This combined with an extensive knowledge of WCAG, its application and wider global practice provides the DAC website with further credibility and quality.”